Frequently Asked Questions

HOW DOES UNCOUNTABLE DELIVER SUGGESTIONS FOR EXPERIMENTS?

We'll provide you everything you need to view and interact with our models. This starts with our cloud-based software solution that displays visualizations and reports customized to the needs of your company. Our platform can be used to record experimental results, visualize material performance, and create new projects with specific goals and constraints.

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HOW IS EXPERIMENTAL DATA STORED, AND HOW DO I KNOW IT'S SECURE?

We understand that formulation records are at the core of our customers' businesses. We take every precaution to ensure that these essential records are securely stored in the cloud. Uncountable hosts all data in Amazon Web Services (AWS) and utilizes multiple security protocols to protect information, including industry-standard encryption practices as well as strict IP whitelisting and two-factor authentication for server access.

Uncountable can also work with anonymized or encrypted data, such that the cleartext names of individual ingredients are never transmitted or processed by Uncountable. In this way, no one outside your organization can ever see your true formulations. Please contact us at info@uncountable.com for more details.

 

HOW DOES INTELLECTUAL PROPERTY WORK?

Customers retain all IP in the data on Uncountable's platform including all formulations that are suggested. We never claim any ownership of new formulations, experimental data, or experimental results. 

 

HOW MUCH DOES IT COST AND HOW DOES UNCOUNTABLE CHARGE?

Uncountable works on a subscription model.  We charge a quarterly fee for our modeling services and access to our web platform. There are no initial fees or costs for integrating data.

We strive to provide a high-touch solution, tailored to each customer. The subscription model allows us to continuously update and improve the efficacy of our formulation suggestion engine to address the specific needs of each of our customers.

Pricing depends on the scale of each deployment.  Please email us at info@uncountable.com to request a quote.

 

HOW DO I TRY IT?

Our initial engagements feature the customer selecting a few high-value development projects for Uncountable to collaborate on. We will work with you to establish project goals and to understand experimental procedures.  Uncountable's model will then be trained to suggest new rounds of experimental testing and support your scientists during the development process.

 

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