Solution Briefs

External Testing on the Uncountable Portal

Your team sends the request, the outside lab fills it in, and the results land against the formulation they belong to, already checked against spec. Nothing to re-type, and no waiting to find out what came back.

For the R&D and QC teams who send testing out to contract labs, and the operations leads who own turnaround on that work.

The problem, in one paragraph: Results come back as emails, spreadsheets, and PDFs. Someone re-types them into the system, which takes time and introduces error, and until that happens nobody knows whether a result was out of spec. A two-week test becomes a month once the clarification round trips are counted.

What You Can Do

Send the request in full. Tests, methods, and sample detail go out complete the first time, so the lab is not writing back to ask what you meant.

Get the results as data. Values arrive in the fields you defined, against the original request, ready to analyze. Nothing is re-typed from a PDF.

See out-of-spec on arrival. Incoming values are checked against your specifications, so a failing result is visible when it lands, not at the next review.

Know where every sample is. Status moves as the work moves, so nobody spends a morning chasing a lab to find out what is done.

Why Teams Choose It

Connected to your R&D platform. Results sit next to the formulation and the experiment they belong to, with no handoff between systems.

No re-keying from PDFs. Values arrive in structured fields, filterable and searchable the moment they land, not weeks later.

Shorter loop, fewer rounds. A complete request cuts the clarification round trips that stretch a two-week test into a month.

Nothing waits in an inbox. Requests and results live on the record, not in one person’s email, so work does not stall when someone is away.

No seats to buy. Partner labs get a secure link and sign in. Nothing to install, and no software to manage.

Configurable to your workflow. You define the fields, constraints, and workflow phases for each type of test you send out.

How It Works

Secure invite and login, configurable forms, complete and validated, landing as a record your team acts on in-platform.

Secure by Design

Enterprise-grade security and compliance, built into every request you send out.

  • Traceable by default. Timestamped, versioned, and tied to a submitter identity, with a full audit trail of changes.
  • No platform exposure. Invited users access specific forms only, never the full platform or other clients’ data.
  • Built on Uncountable. SOC 2 Type II and ISO 27001, with e-signatures aligned to 21 CFR Part 11, plus role-based access.
  • Data isolation by default. Your data is isolated at the schema level, never mixed with another organization’s.
  • Encrypted end to end. AES-256 at rest, TLS in transit, hosted in your region: United States, European Union, or Japan.
  • Backed up and recoverable. Daily backups across regions, a documented disaster-recovery plan, and yearly third-party penetration tests.

Less time waiting on outside labs. More time for the science. Request a demo.

FAQs

Does the contract lab need an Uncountable license?

No. Partner labs receive a secure link and sign in. Nothing to install and no seat to buy, and they see only the requests you send them.

How do results come back?

In the fields you defined, against the original request. Values arrive as structured data rather than as a document someone has to read and re-type.

Are incoming results checked automatically?

Yes. Values are checked against your specifications as they arrive, so an out-of-spec result is visible on arrival rather than at the next review.

Can we use this with several labs at once?

Yes. Each lab is invited separately and sees only its own requests, and you keep one view of where every sample is.

See the Platform Behind the Guide

Uncountable connects R&D, quality, and product lifecycle data in one platform. Book a personalized demo and we'll show you how it applies to your lab.