Why was the name Uncountable chosen?
We chose the name Uncountable because we work with real-world data, which is often highly complex and even continuous. There's a mathematical concept of an uncountably infinite set. Most data such as financial or electronic data is discrete – you can count the number of datapoints one by one, but for data that's being recorded continuously, there's no such way to do so. It is a higher level of infinity. We want our name to represent our effort to work with real-world data and the complexities that come with it.
What are you most proud of so far?
We have grown a lot and done so in a stable and deliberate fashion. One way we have grown is through obtaining a wider range of perspectives on R&D by learning from different industries with various types of materials. R&D, by its very nature, is secretive because it is the home of a business’ most valuable information. If you're a chemist working on developing a new product you're often not sharing best practices with other labs. We are uniquely positioned to learn across industries, and this has given us the ability to have a broader perspective on what we should be building and what will serve our customers the best going forward
What are the biggest challenges you've faced so far?
The biggest challenge is making sure we’re building the right product and learning as much as possible from our customers. It's very hard to make sure that we are consistently developing in the right direction and incorporating enough customer feedback. We take a lot of pride in sitting down with our customers and trying to understand what they care about the most, then making sure that that's the product we build.
What would you say are the biggest successes?
We are successful when customers see value from what we're building. We're happiest when we have scientists asking us tough questions about the features that we've developed. That shows that they've started to gain expertise in the product. The biggest success for us is seeing that people are using the Uncountable software on a daily basis.
What is the most appealing aspect of working within R&D as an industry?
We get to work with a lot of really smart people, many of whom have PhD’s in scientific disciplines. We say all the time that the best part about working in R&D is that our users ask a lot of great questions and think about data in a really interesting way. For engineers who enjoy going in-depth in terms of statistics and data analysis, it's a great user base to have.