The problem: CAPAs rebuilt from scratch
When a batch fails, the evidence lives in QC while the CAPA lives in another system. Teams retype details and lose the link between them.
The QC analyst sees the failure, the QA manager opens an incident in another system, and the CAPA team retypes the batch, lot and result. Each step adds delay and loses detail.
What this demo shows
- The batch fails its release check.
- Trace it to the raw material lot.
- Open a quality incident.
- Open the CAPA with every detail carried over.
Why it matters
Stop reconstructing the evidence every time something goes wrong. A quality incident that opens with the batch, lot, result and spec already linked starts the investigation from facts.
Carrying those details into the CAPA keeps the link to the original failure, so corrective actions can be checked against the problem they were meant to fix.
See it with your own data
This video is part of QMS. To see how it would work with your own formulations and records, request a demo. Our team replies within 30 minutes during business hours.
Read the transcript
Uncountable is one platform for R&D, quality, and the product life cycle. A viscosity file comes in through the uploader. The batch reads 109 KU over spec, so the value turns red. The technician's check reads failing, and the QA manager who watches it gets a notification. The QA manager opens a quality incident. The batch, its thickener lot, the result, and the spec are already linked.
Attach the supplier certificate for the thickener lot, and AI reads it and fills in the supplier viscosity, so nobody retypes it. The batch listing shows the pattern. Three batches in a row used the same thickener lot, and all three ran high. Escalate, and the CAPA opens with the batch and lot filled in.
An incoming viscosity check on every new lot of that thickener. See how Uncountable connects quality, R&D, and the product record.
