Lab Request Management: From Request Queue to Results Entry

Move a primer test request from the lab queue to results entry, with every test assigned and tracked.
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The problem: lab requests that get lost in the queue

Testing labs juggle requests from many teams. Without one list and clear assignments, requests stall and nobody knows what's in progress.

Requests arrive by email, chat and in the corridor. Without one list, the lab doesn't know its full workload and requesters don't know where their samples are.

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What this demo shows

  1. Find the request in one list and check the requested tests.
  2. Move it to In Progress.
  3. Turn each test into an assigned task and track progress.
  4. Open the formulas to enter results.

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Why it matters

Technical work shouldn't wait for someone to notice an email. A single request list with status and owners makes the queue visible to everyone.

Turning each test into an assigned task shows progress as it happens, so requesters stop chasing updates and the lab can plan its week.

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See it with your own data

This video is part of Request Management. To see how it would work with your own formulations and records, request a demo. Our team replies within 30 minutes during business hours.

Read the transcript

Uncountable structures your R&D data and tracks every lab request through to results. Every request to the lab sits in one list with its status and its lead. This one asks for viscosity, gloss, and adhesion tests on three new primer formulas. Its phase map shows where it stands and the lab moves it to in progress.

Each test becomes a task that the lab can assign. As each task is done, the request counts it so no one asks for status. Enter results opens the three formulas with the requested tests ready for results. Every request, every test, one platform.

FAQs

How does the lab manage incoming test requests?

Every request sits in one list with its status and lead, and a phase map shows where each one stands.

How are individual tests assigned?

Each test becomes a task the lab can assign, and the request counts tasks as they're done, so no one has to ask for status.

How does results entry start?

Enter Results opens the requested formulas with the requested tests ready to fill in.